Privacy Policy

Effective Date: January 1, 2026
Freebnk Europe UAB

Freebnk Europe UAB (“we”, “us”, “our”) is a technology and software company based in Lithuania. We do not provide regulated financial services directly. Any financial or payment services used through our platform are provided exclusively by licensed partners, under their regulatory permissions.

We are committed to protecting your privacy and handling your personal data transparently and securely in line with the GDPR and applicable Lithuanian data protection laws.

1. What Data We Collect

We may collect the following types of information when you use our website:

1.1 Personal Data You Provide

Name, email address, phone number
Contact details submitted through forms
Any information you voluntarily provide

1.2 Automatically Collected Data

IP address
Browser type and device information
Cookies and usage analytics (Google Analytics or similar)

We do not collect or process sensitive personal data.

2. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries sent through our website
To improve website functionality and user experience
To send updates or marketing communication (only if you opt-in)
To maintain security and protect against misuse of the website

We do not sell or rent your personal data.

3. Legal Basis for Processing

We process personal data under the following GDPR grounds:

Consent — when you submit forms or opt-in for marketing
Legitimate Interest — website improvement, analytics, fraud prevention
Contractual Necessity — when responding to service enquiries

4. Data Sharing

We may share your data only with:

Trusted service providers (hosting, analytics, security tools)
Licensed financial partners only when you interact with their services
Regulators if legally required

All partners are bound by confidentiality and GDPR-compliant agreements.

5. Cookies

Our website uses cookies for:

Basic functionality
Preferences
Analytics

You can adjust cookie settings in your browser at any time.

6. Data Storage & Retention

We store data securely within the EU.
Data is kept only as long as necessary for the purposes described in this policy.

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Request a copy of your data
Object to processing

To exercise your rights, email us at: privacy@freebnk.io

8. International Transfers

If data is processed outside the EU (for example by cloud partners), we use GDPR-approved safeguards such as Standard Contractual Clauses (SCCs).

9. Security Measures

We use industry-standard measures, including:

Encrypted communication
Access controls
Secure EU-based cloud infrastructure

10. Third-Party Financial Services Disclaimer

Freebnk Europe UAB is not a regulated financial institution.
Any payment, banking, stablecoin, FX, or financial service displayed in our interface is provided by licensed partners only, under their terms, compliance, and regulatory oversight.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website means acceptance of any updates.

12. Contact Information

Freebnk Europe UAB
Žalgirio g. 88–101, LT-09303
Vilnius, Lithuania
Email: privacy@freebnk.io